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๐Ÿ’ฅ Impacts

Impacts on a business#

Impacts on company culture#

Internal (External people would not know about any company culture)

- Changes in face-to-face communication (for example remote working, video conferencing)
This is also known as flexible working. In order for this type of working to work for you, you need to:
- Be able to work independently
- Be able to manage time
- Be able to juggle tasks
- Be able to survive with limited communication
Benefits of this are:
- Cheaper for the business
โ””โ”€โ”€ As they don't need to pay for as much office space
- You can work from anywhere, just need an internet connection
Some jobs that you can work from home:
- Customer support
- Software / Website developer

- Increase in expected productivity and outputs
โ”œโ”€โ”€ Increase reach and scale
โ”œโ”€โ”€ Increase of staff monitoring
โ””โ”€โ”€ Adaptive working practices
Autonomous operation:
-Dehumanitisation of service
โ”œโ”€โ”€ Loss of jobs
โ””โ”€โ”€ Loss of human empathy in decision making
- Shift in skill requirements and skills redeployment

Jobs that can be replaced by AI and robots#

- Assembly (manufacturing)
- Retail (store checkouts)
โ””โ”€โ”€ Example: Amazon stores
- Automatic cleaning
โ””โ”€โ”€ Example: Robot vaccum
- Chat bots
- Self driving cars
- Stocking shelves ("low" stock ordering systems)

Impacts on society#

Loss of privacy
- Digital footprint
- Logs of what you've done, where you've been
- Logs of presence left behind - People can trace you
โ””โ”€โ”€ Issue: Security vulnerability
- Clear online history
- VPN (Virtual Private Network)
- Remove/turn off cookies
Changing behaviours
- Social skills
- Scalable remote engagement, wider peer and professional networks
- Creation and curation of a digital identity
Communication access
- Resistance to technological change
- Potential isolation
โ”œโ”€โ”€ Transition to remote communication and services
โ”œโ”€โ”€ Due to lack of digital skills or technology
โ””โ”€โ”€ Locations (for example limited mobile data coverage)
- Improved access to information (for example educational, online employment searches, access to 24/7 advice - NHS